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Frequently Asked Questions

 

I know that Swarovski Make a certain color crystal but I do not see it on your website, will you custom order it? Yes, we would be happy to custom order any crystal color, as long as Swarovski makes it.

How long does it take to receive my crystal Embellished order? Standard delivery is 4 - 10 weeks.

Do you offer discounts? Our pricing is determined by your delivery date. The more time you give us to create your work of art, the more inexpensive your crystal embellished item costs!

What size Swarovski Crystals do you use? We use an assortment Sizes on each Embellished item. This insures that you will not have any un-embellished spaces on your designs.

What Color Swarovski Crystals do you offer? We can order in any color Swarovski crystal that is available. To see our in stock colors, click here

How long have you been in business? We have been working in the floral and wedding industry for over 13 years. We have been creating crystal wedding bouquets and embellishing with crystals for over 5 years.

Do you accept last minute orders? Yes, we do. Please contact us for more information.

Can I cancel my order? I am sorry, all orders are custom made. We do not offer refunds, all sales are final.

What if I receive the item and it is the wrong color? When you order, we will provide you with an invoice with all the specifics of your custom designs. You will then print it, sign it and send it along with your payment. This insures that no mistakes will be made. If for some odd reason, a mistake is made, we guarantee delivery of the correct design within 1 week.

What payments do you accept? Since all of our work is custom made, we require payment to be made in the form of a personal check. If your order is less than 4 weeks away, we will require a money order.

What payments do you accept? A select few items are available to purchase online through Paypal. If there is not an "add to cart button", then it is not available for online purchase. Which means the item must be paid for with a personal check or money order. Since all of our work is custom made, we require payment to be made in full at the time of ordering.

What are the shipping and handling charges? The following shipping is for the USA only. Please contact us for international shipping charges.

From To Rate (USD)
0.01 15.00 9.95
15.01 49.99 11.95
50.00 99.99 12.50
100.00 199.99 14.50
200.00 and up 14.95